Our Solutions
BANKING SOLUTIONS
With the arrival of the Mobile Bank and Electronic Commerce, people have waited for financial transactions to be quick and precise. In the same way, when people have to contact a bank representative, they have the same expectations as far as the velocity, accuracy, and ease. Do not risk such a valuable relationship with your clients by offering a bad service.
The implementation of a UC system with advanced functions not only can please and build loyalty with bank clients, but also make internal communications easier. It is a key way to differentiate your company from other financial service providers.
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GOVERNMENT AND INDUSTRY SOLUTIONS
SIMPLE UC helps state and local governments improve their internal communications and the communication to their taxpayers, which also results in telecommunication service savings.
The implementation of communication solutions can take more time and cost more with old players causing a big problem for government organizations, but this does not have to be like this. The UC systems that are excessively complex, can delay the vital processes of these organizations, which stop government agencies up to the point of making them inefficient.
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EDUCATIONAL INSTITUTION SOLUTIONS
Why institutions and universities choose Denwa for their unified communications.
Regardless the size or academic capacity, educational institutions all share the need for systems and reliable advanced communications. Not only do students, personnel, parents and faculty need to communicate regularly to share news and updates, but often they must do so from mobile devices, remote locations, or an extended campus. What’s more, the populations in these locations are typically in a process of change since students graduate, teachers move on and administrative changes as well.
That means that the scalability and ease of managing a safe and highly available platform is extremely important.
HOTEL SOLUTIONS
Denwa UC offers advanced communication solutions to improve customer service, boost productivity and provide advantages from the reception desk up to the guests rooms, thanks to its range of apps and to its network communication platforms.
Denwa solutions include specific functions for the hotel industry, with a range of wireless and desktop devices ideal for rooms and hotel suites, professional centers and event halls.
Standard functions like unified messages, call counter and call reports, combined with third party interfaces like MicroFidelio and others for customer service and call billing, offering a complete solution.
SOLUTIONS FOR HEALTH INSTITUTIONS
Denwa deploys solutions based on the different and specific demands of healthcare operators.
Denwa offers its powerful unified communication center capable of managing incoming and outgoing calls through its Denwa Contact Center and through different channels of contact such as audio, video, chat and other media. The solution allows patients to be interconnected with hospital staff, both doctors and nurses.
The platform enables shifts, which can be requested by telephone and via the web. It manages videoconferences through which it is possible to request consultations with the specialists in an online way. It also manages the screens and their contents in the rooms. As a complement to the health sector, Denwa also offers the live birth service. Through the installation of cameras and webrtc technology, authorized relatives can view the moment via streaming, in a private room of the hospital or from home.